Bibliograph

The AMA handbook of business letters, Jeffrey L. Seglin and Edward Coleman

Type

Label

The AMA handbook of business letters, Jeffrey L. Seglin and Edward Coleman

Language

eng

Index

index present

Literary Form

non fiction

Main title

The AMA handbook of business letters

Oclc number

764337554

Responsibility statement

Jeffrey L. Seglin and Edward Coleman

Table Of Contents

Part I: The basics. Planning the letter -- Components of an effective letter -- Structure: the parts of a letter -- Appearances of the letter -- Grammar -- Part II: The letters. Sales, marketing, and public relations letters -- Customer service letters -- Credit and collection letters -- Letters to vendors and suppliers -- Personnel letters -- Transmittal letters -- Confirmation letters -- Request letters -- Replies -- Permissions letters -- Social, personal, and miscellaneous letters -- Part III: Appendixes. Appendix I: Words to watch -- Appendix II: Punctuation

resource.variantTitle

Handbook of business lettersAmerican Management Association handbook of business letters

Classification