BUSINESS & ECONOMICS / Customer Relations
Label
BUSINESS & ECONOMICS / Customer Relations
Name
BUSINESS & ECONOMICS / Customer Relations
Source
bisacsh
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Incoming Resources
- Subject of36
- The strategic storyteller, content marketing in the age of the educated consumer, Alexander Jutkowitz
- Sorry Spock, emotions drive business, proving the value of creative ideas with science, Adam W. Morgan
- How to become a rainmaker, the people who get and keep customers, Jeffrey J. Fox
- The big book of words that sell, 1200 words and phrases that every salesperson and marketer should know and use, Robert W. Bly
- Strategic customer service, managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits, John A. Goodman, Scott M. Broetzmann
- Attract new customers, 100+ ideas to bring in more customers, Jerry R. Wilson
- La ventaja del introvertido, cómo los introvertidos compiten y ganan, Matthew Pollard con Derek Lewis
- Sell without selling out, a guide to success on your own terms, Andy Paul
- Customer mania!, it's never too late to build a customer-focused company, Ken Blanchard, Jim Ballard, Fred Finch
- Superstar customer service, a 31-day plan to improve client relations, lock in new customers, and keep the best ones coming back for more, Rick Conlow and Doug Watsabaugh
- Salesforce, by Liz Kao and Jon Paz
- Going social, excite customers, generate buzz, and energize your brand with the power of social media, Jeremy Goldman
- Honest to greatness, how today's greatest leaders use brutal honesty to achieve massive success, Peter Kozodoy
- The serving mindset, stop selling and grow your business, Farnoosh Brock ; with a foreword by Michael Bungay Stanier
- Succeed with social media like a creative genius, a guide for artists, entrepreneurs, inventors, and kindred spirits, Brainard Carey
- Behind the red door, unlock your advocacy influence and success, Karen B. Moore ; major contributor, Terrie Ard ; social media contributor, Scott Monty
- The art of client service, the classic guide, updated for today's marketers and advertisers, Robert Solomon ; foreword by Ian Schafer
- Legendary service, the key is to care, Ken Blanchard, Kathy Cuff & Vicki Halsey
- Magnetic, the art of attracting business, Joe Calloway
- Superfandom, how our obsessions are changing what we buy and who we are, Zoe Fraade-Blanar & Aaron M. Glazer
- Connected CRM, implementing a data-driven, customer-centric business strategy, David S. Williams
- QR codes kill kittens, how to alienate customers, dishearten employees, and drive your business into the ground, Scott Stratten
- WOW, worlds of wonder, experience design for curious people, Erik B?r & Stan Boshouwers ; English translations by Mark Hannay, The Language Lab
- Self-made boss, advice, hacks, and lessons from small business owners, Jackie Reses and Lauren Weinberg
- When digital becomes human, the transformation of customer relationships, Steven Van Belleghem
- Be your customer's hero, real-world tips & techniques for the service front lines, Adam Toporek
- Stickier marketing, how to win customers in a digital age, Grant Leboff
- G?nese a la clientela femenina, c?mo los grandes profesionales de ventas dominan la experiencia del cliente para el mayor mercado de crecimiento global, Bridget Brennan ; traducci?n, Belmonte Traductores
- Ignore your customers (and they'll go away), the simple playbook for delivering the ultimate customer service experience, Micah Solomon
- 7L, the seven levels of communication : go from relationships to referrals, Michael J. Maher
- Raise the bar, an action-based method for maximum customer reactions, Jon Taffer; with Karen Kelly
- Hug your haters, how to embrace complaints and keep your customers, Jay Baer
- Do it! Marketing, 77 instant-action ideas to boost sales, maximize profits, and crush your competition, David Newman
- Winning her business, how to transform the customer experience for the world's most powerful consumers, Bridget Brennan
- The customer of the future, 10 guiding principles for winning tomorrow's business, Blake Morgan
- The customer success professional's handbook, how to thrive in one of the world's fastest growing careers-while driving growth for your company, Ashvin Vaidyanathan, Ruben Rabago