Label
Libraries + Evaluation
Name
Libraries + Evaluation
Incoming Resources
- The measurement and evaluation of library services, by F. W. Lancaster, with the assistance of M. J. Joncich
- How libraries and librarians help, a guide to identifying user-centered outcomes, Joan C. Durrance, Karen E. Fisher ; with Marian Bouch Hinton
- Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards, a how-to-do-it manual with CD-ROM, Rosalind Farnam Dudden
- Measuring library performance, principles and techniques, Peter Brophy